Customer services is an absolute disgrace! I Tried chasing parcel was they was not willing to help (also this is not the first time its happened) I then requested for them to email down to the warehouse regarding my item in which they refused then i requested to speak to a Manager or supervisor which was also refused then the phone being slammed down on me. I was told to just WAIT for parcel 2 arrive. I asked if it could be months with a reply i just dont know? Quick to take everyones money not quick to dispatch items. My 6 year old son has better manners than JD Sports customer service!!! Trading standards really need to get involved with this company as its a complete and utter rip off