Unfortunately, my experience with JD Sport is very unpleasant. I ordered shoes to the Czech Republic from the UK JD Sport one and half month ago. The order was according to the DPD tracking page always sent back to the UK (even though it was already in Prague) due to missing contact information. I had to communicate all by myself between both companies (DPD and JD Sport), which took plenty of my time. However, the DPD did not receive the correct address, so I contacted JD Sport multiple times to fix it, and the employee from the JD Sport told me that the DPD got all the information needed. I was even told that DPD confirmed the correct address and all necessary information. However, I got a new tracking number after two more weeks (I had to ask for it multiple times via Twitter), and the address was still incorrect. For that reason, I made my second 20 minutes call (I had to pay extra money for it since I'm not from the UK), and I found out that the order cannot be shipped to the Czech Republic even though it was already in Prague and DPD had my phone number to contact me (???). This experience is very unpleasant. I would never recommend JD Sport. They do not communicate with you when something goes wrong, and everyone tells you completely different information. If it's not possible to deliver it, you can tell me that in the first place so that I don't have to wait one and half month for my order and spend my time and my energy contacting you every second day.
3 years ago
JD Sports has a
2.1
average rating
from
1,345
reviews
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