This is the email I've just sent to JD sports . . . Dear sir or madam. I am fuming right about now. I have just had my order delivered (which I have been waiting for since 6th) only for them to be the wrong size. I ordered a size 4.5 but have been sent a size 4. And they've also been worn more than once. You can see this by the screenshots I've attached to this email. I just want you to know that before sending you this email I have contacted trading standards. And sent them the exact same what I've sent you. This is DISGUSTING. even the store here in great yarmouth told me that these trainers should NOT have even left the warehouse in this state 😡