I spent over £500 on this waste of a company and have not received my order. I rang them and they said an Evri driver had left it on the shed, I told them there was nothing on my shed. Asked to speak to a manager who was so rude and unprofessional - he said they had proof of delivery (an image of a box inside the shed) and there is nothing he can do. He didn’t even listen to my side of the story - appalling!!! When I got home I looked at the shed picture only to discover it is not even my shed 😭😭. I rang customer service back today, firstly spoke to a very very rude unprofessional assistant, same rude Assitant that I spoke to on Monday 😭😭 I had to hang up and ring back to speak to someone else who informed me there is nothing customer service can do for me as it’s been escalated to Order.Authorisations who are only available through emails, so I sent them an email, it’s been back and forth emails with this other unhelpful human, who when I asked for a proof of delivery with my house number she sent me a Google map 😭😭😭 highly disappointed. I made a claim back with my bank which am still waiting for an outcome which could take up to 8 weeks 😭😭😭. It pains so much that I have to go through this, if I knew I would have gone elsewhere - out of pocket and no goods. Please avoid JD SPORTS! at all costs. The customer service is unspeakable, managers they dnt care about customers all they are interested in is making money at all costs. I requested to make a complaint regarding how the manager was so rude and unprofessional towards me on Monday with the lady from Order.Authorisations and she did not even address the topic! - it’s like as a customer I dnt matter at all! I message them on instagram and upto now no reply!!! Profits are made by retaining your customers, customers are the ones that keeps your business going, you can have all the products but if you do not have customers to purchase them it’s a failed business - treat your customers with a little respect and dignity it goes a long way!!! It’s such a disgrace! I am never ever spending even a penny at this company. PLEASE AVOID JD SPORTS. Please spend your money where you are respected and valued as a customer and not at JD SPORTS where you are spoken and treated like trash!