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Anonymous
Over the last few months tried to order a number of items and each order has been lost in the warehouse or out of stock this it is now 4 times. I’ve got no confidence with the order system online! it is pointless task it is rush and roulette if you are ever going to get your goods I ordered some Nike tracksuits bottoms back in April stated booking accepted and then got cancelled this happened three times even through the item was in stock online for over a week shocking. Then on the 15th of July I order another item got message “your order is ready to dispatch” and “on track” then two weeks later after I chased got cancelled due to lost in warehouse and out of stock and refunded without a solution. Complain due to the issue – explained missing out on offers, JD offered £5.00 off next order shocking when all the items I tried to order was 50 to 60 % off this is an insult. This whole experience is really bad why would I ever buying anything online again from J.D when nothing is every guaranteed because the system cannot update the Stock within 24 hours or a reasonable real time update within the inventory management systems and payment processes. I understand that this can happen, but 4 TIMES!!!!!!! is shocking and to be offered £5 it is disgusting!!!! I know that I will get a standard message back from yourselves by leaving this post most likely the below: - “If you would like to discuss this further please contact us at onlinereviewsatjdsports.co.uk quoting your review reference and dates etc” Why would I? Because you have messaged me with a rubbish solution.
1 year ago
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JD Sports has a 2.1 average rating from 1,341 reviews

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