DO NOT ORDER OR BUY FROM THIS STORE. GO TO FOOTLOCKER OR CHAMPS. The customer service is absolutely atrocious. I am extremely disappointed in this customer service. I ordered a womens 7 and in return received a womens 9. The representative in your customer service department named Lindsay sent me a return label which I tried to use today at Fed Ex as instructed and it was invalid. I purchased the shoe for 40% and all I was offered was a refund and 10% off to use when the shoe restocks. After explaining this to Lindsay she stated she could not do better for me, in a dry insensitive one lined email. I then requested to speak with a supervisor on this matter. Since then, I have not received a response from Lindsay the representative. I have sent three to four follow up emails to Lindsay and she has began ignoring my emails. All I am asking is to receive the shoe in my correct size at the price I initially purchased it for as once again, I did not make the error; unfortunately the error came from their end. And if not I would like to have my full refund back along with a shipping label that actually works. I have no problem returning the shoe that was sent to me but I would like to speak to a supervisor.