ordered 2 pairs of trainers for my grandson Christmas beginning of December, I got a message on 2nd December saying my order was delayed with DPD and they'd let me know when I could expect it, I kept checking but no updates. Today I called as its Christmas next week only to be told that my parcel is lost and they could only now offer me a refund, I tried to reorder on their site but the sizes I need are out of stock. I'm frantically trying to purchase the items elsewhere but now can't get them in time for Christmas, JD should be ashamed of themselves as if I'd not called no one would of bothered to let me know, I'll never buy from them again