Bought a Nike jogger suit for my Grandsons Christmas from the Inverness branch. Size 12-18 months. As it came in a bundle with the trousers folded up inside the jacket I assumed that both parts would be the same size, as the hanger and tag on the jacket both said 12-18 months. When we went to put it on my grandson the other day we realised that the trousers we actually 4-5years ! Bit of a nuisance but no big deal we thought we just need to change the trousers. Went into the store today with the item , the tags were still attached and we had the receipt. ( I had spent £190 in total in the store that day ). Unfortunately though it wasn't as simple as that. Was met by a scrawny, arrogant little ginger haired boy claiming to be the assistant manager who actually questioned my honesty by refusing to change it claiming that the store wouldn't have sold it to me like that ! There was a young girl on the next till that this little boy was obviously desperate to try and impress. Disgusting customer service and urgent further training required for this jumped up little man.