I have been patronising JD UK online, and since they opened up a local store in my country they stopped shipping here. Which I can understand that it might be a business move, however, I kept seeing shipping to my country for $9.99 and shop on JD uk online now to avoid tax for my country etc... Mislead me to start shopping a couple of times and only ended up disappointed when I try to checkout - No available shipping methods to your country. I tried calling the newly opened JD local store multiple times but no one is pick up the phone! Terrible move IMHO... people are keeping cost low keeping their competitiveness but JD is moving backwards... why?? Live Chat service doesn't work. Customer service via online form/email never got back with a proper answer only replied that the are working on it which I think its system preset responds to unanswered inquiries. My previous orders which came took a relatively long time in comparison to the other online stores which I have bought from. I hope JD boss is aware of these and stop tarnishing whatever good name his business use to have.