Went into JD Sports Swindon recently to collect an online order. When it was my turn to be served, after what seemed like forever in the queue, the Sales Assistant proceeded to announce my surname out loud several times via their ‘old speaker system’ so that one of her colleagues could bring the order to the till. Told her very politely that it wasn’t particularly pleasant to hear your name being blurted out like that and her attitude to what was essentially feedback on their system, stank. She basically told me that it was their way of doing things and what did I want her to do. Whilst waiting on the side for the order, a lady showed up with a package and stood about 2 meters from me, beckoning me to come over and mouthing to ask if it was my order. As I moved towards her, she handed me the package, not checking that it was indeed mine by asking relevant questions etc. She had no way of knowing it was mine as I could have been waiting on the side for any other reason. RUDE STAFF! VERY POOR CUSTOMER SERVICE! At a time when high street stores have been closing in Swindon, JD Sports staff should be grateful that theirs is still open. AVOID if possible!
5 years ago
JD Sports has a
2.1
average rating
from
1,345
reviews
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