Absolutely appalling customer services, so rude, they think they are something special but they need to come down of their pedestals and realise they are only human beings. They are disgraceful and should be highly ashamed of themselves, they made out I was a liar because someone burnt my local JD sports down and I couldn't collect my item, how the hell is that my fault? Grow up JD sports customer services and get a life, you're only human beings like the rest of us, in fact I wouldn't even class customer services as human beings, they are far below human beings, and may well be trained to behave like they are lower than sewer rats. If I could give them less than 1 star then I would have. I will never, ever, ever, ever, ever shop at JD sports again they are disgraceful and if I would highly advise other people to avoid JD sports and any of their partners, there are reputable shops out there to give my money to and I do not class JD sports as a reputable company. Avoid them like the plague.