Absolutely awful experience with customer service. Wanted to follow up a vacancy that was made in may. I understand that. Due to COVID-19 there might have been delays with my application. However it is expected that the online phone service would be up-to-date. This is not the case. I’ve been trying to contact my local store yet the phone number on the official JD website is incorrect and the phone number on this actual review website is also incorrect. I then tried contacting the headquarters which is a lovely member of staff tried to help me find a contact number however that was incorrect and frankly when I asked her when this number would be fixed she said she wasn’t sure. She suggested that the best thing would be to go in store but for me this is impossible. I live with two diabetic parents one who is a key worker and is vulnerable on the front line and for them I am very scared to go out into the store Where not everyone is abiding by the social distancing news. I’ve left a review online but here I am half an hour later still not being able to contact the store. Utterly disappointed upset and frankly will know longer be recommending JD after reading the following reviews from other people have also had issues with this company - best advice either buy in store or not at all.
4 years ago
JD Sports has a
2.1
average rating
from
1,345
reviews
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