On the day I was due to pick up the order. I travelled all the way to the shop and after waiting was told by the staff that the suits were not there and were due to be delivered 5 days prior but there was an issue. No one contacted me to warn me of the delay or to not bother going to the shop. After which I was contacted by the director and was told my suits would not be ready in time for my wedding, even though the order was completed about 38 days prior to the required date. The director did drive to hand deliver them but only to discover there were two suits that were incorrect sizes. When asking for a financial reduction due to the issues experienced, nothing was offered apart from a free return which I didn't feel was appropriate. I am also yet to receive my deposit reimbursement. which is now 18 days since the return date.