Jennis & Warmann Reviews

Name: Jennis & Warmann
Address: 115 STOKE NEWINGTON ROAD, London
Rating: 4.29

4.3 Rating 332 Reviews

83 %

of reviewers recommend Jennis & Warmann

4.3

Based on 332 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

Visit Website

Email:

sales@jennisandwarmann.uk

Location:

115 STOKE NEWINGTON ROAD
London
N16 8BX

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Jennis & Warmann 1 star review on 27th April 2018

Ian Allen-Banks

Jennis & Warmann 5 star review on 18th November 2017

Lee Pearce

Jennis & Warmann 5 star review on 6th August 2017

Martin Roberts

Jennis & Warmann 5 star review on 23rd May 2017

Awesome Suits! Great Service

Jennis & Warmann 5 star review on 9th August 2016

Ash

Anonymous

Anonymous // 01/01/2019

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“Jennis & Warmann tweed suits are the epitome of British craftsmanship. Rich in texture and built to last, these suits offer warmth and luxury that’s perfect for any upscale event or professional gathering.”

Helpful Report

Posted 6 months ago

“Exquisite in every detail, Jennis & Warmann's tweed suits are a true masterpiece. From the dense, textured fabric to the elegant cut, they are the perfect blend of tradition and modern style.”

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Posted 6 months ago

“Jennis & Warmann have outdone themselves with their tweed suit collection. These suits are not only visually stunning but also incredibly comfortable and versatile, perfect for both formal affairs and casual outings.”

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Posted 7 months ago

“The Jennis & Warmann Men's Tweed Suits will allow you to enter a piece of history. Not only are these suits great for any male trying to update his wardrobe, but they also make a statement of class and tradition.”

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Posted 7 months ago

“It was perfect for me! The quality of Jennis & Warmann tweed suits is unmatched. Warm, comfortable, and impeccably tailored—they bring a touch of British tradition to modern fashion.”

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Posted 7 months ago

“Excellent craftsmanship meets timeless style in Jennis & Warmann tweed suits. The rugged charm of the natural wool weave makes each suit not just attractive but a perfect fit for any sophisticated wardrobe.”

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Posted 7 months ago

“WOW! Jennis & Warmann British tweed suits are a marvel of elegance and craftsmanship. The durable, woolen weave offers unparalleled sophistication and a perfect fit that feels custom-made. Highly recommended for its distinctive charm!”

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Posted 7 months ago

“Jennis & Warmann tweed suits are a masterpiece of craftsmanship. Experience the allure of British tradition with every stitch, designed for durability, comfort, and undeniable class.”

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Posted 8 months ago

“Elevate your wardrobe with Jennis & Warmann British tweed suits. Each piece, woven from the finest wool, boasts a textured elegance that's both stylish and sturdy—perfect for the modern gentleman seeking a touch of heritage.”

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Posted 8 months ago

“They didn’t send the right suit I ordered. I paid for a mix and match suit for $200 extra and they sent a wrong waistcoat/vest. When we reached out they said they will look into it and we never heard back. We should have read the Google review for this company before we placed an order. It’s too bad because we were thinking of dealing with this company in the future, but I guess not anymore.”

Helpful Report

Posted 2 years ago

“Ordered a $500 suit that was never received. Attempted customer service and return order, and never received any correspondence.”

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Posted 2 years ago

“Returned an item that was mis sized after ordering all of the wedding suits from them. Was told to re order a new suit and return the mis sized one. Months later and still no refund despite confirmation that it had been returned. They're now ignoring all contact and their phone never goes through! AVOID!!!!”

Helpful Report

Posted 3 years ago

“AVOID AVOID AVOID!! AVOID AVOID AVOID!!! They were very helpful in the first instance as in getting in the order through. As soon as the suit arrived it didn’t fit correctly at all item was not as described and quality was not great. Asked for a refund that’s where the communications stopped finally got somewhere and they said send it back - months and months went passed constant emails and messages left no one got back to me after sending back. They then changed the adress to send the suit back to after them advising to send it to another address absolute scam! Caused alot of stress this is not a company I would ever recommend!! In the end Pay pal saved me here!! AVOID”

Helpful Report

Posted 3 years ago

“I ordered a suit for my would be wedding last year (September 2020) which had to be delayed by a year. I ordered the suit just as lock down came into force and when it was delivered (bunched up in a small plastic bag and creased badly) I found it to be far to big. The suit measured 40” across the board and made me look like a clown. I called them about this and the man answered and told me that they can sort it no problem and he will book me an appointment (March 2021). Of course the UK was in lockdown and Jennis & Warmann cancelled my appointment with 0 follow up and absolutely no correspondence. Once lockdown lifted I messaged them to ask again about it and they have completely denied any liability or even acknowledge any of my points raised on the messages! I found them to come across as rude, arrogant and very unprofessional I’ve messages and have never come across such poor customer service or care. Disgraceful.”

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Posted 3 years ago

“No suit (4 months on from order), communication nonexistent unless pushed, and then very poor. No refund either. Do not order from this company - you will be disappointed.”

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Posted 3 years ago

“My tale with Jennis & Warmann is all too familiar. I ordered a suit in August 2020; when it finally arrived (about a month longer than it should have taken), I received two shocks. First, I had to pay an import duty (I am in the UK, so was surprised as to why I needed to pay customs dues for a UK product). It turns out the suit was made in Shanghai, despite all the emphasis on #British in Jennis & Warmann's advertising. Second, the shoulder had been sewn to the arm of the suit jacket in a way that was clearly wrong, and never should have passed quality control from, apparently, the company's expert tailors in Shanghai. I notified the company—Jay, it turns out—that I would be returning the suit. He confirmed the address to where I should return it, and confirmed that I would be reimbursed for the customs dues I had to pay. This was on 26 October and 3 November, via email. Despite sending five polite follow-up emails, I have yet to receive any response from Jay (or anyone else), nor have I received my refund (and reimbursement of the customs duty). Like so many others reviewing this company, it is impossible to get a reply from anyone, nor is the company contactable in any meaningful way (unless it's to take your money). For those considering using this company, my advice is don't. A quick glance at their information on Companies House gives cause for concern about the reputability of Jennis & Warmann. And the growing chorus of complaints about non-existent customer service, long delivery times, and faulty products should induce caution in any potential buyer. The fact that these 'bespoke tailored suits' (a tautology, I would add) are made in China means that Jennis & Warmann also has an appalling carbon footprint, made all the worse because nowhere on their website do they specify where, exactly, their tailors are based (though they certainly lead one to infer that their suits are British). If I'd known this, I never would have ordered from them in the first place, and would have saved myself the ongoing hassle of trying to get my refund. Jennis & Warmann, from my perspective at least, seem to be scam artists, and they are a disgrace to small businesses in the UK and elsewhere. There is nothing reputable or honest about them.”

Helpful Report

Posted 4 years ago

“Bought a suit, nice navy pinstripe double breasted, which I then returned (arms too short, couldn't be tailored). I asked for a refund as you had discontinued the suit, which meant I couldn't reorder. It's been 3 months since I sent the suit back with recorded delivery so I know they've got it, and they confirmed they had it in an email. I haven't received the refund! I've emailed them 4 times now but no response. So I think I've been scammed.”

Helpful Report

Posted 4 years ago

“Started by arranging a fitting on the website at their office in east London, after taking a day off from work and travelling there only to find out they are closed on that specific day, but I wasn’t informed, so traveled home again. I was not put off because their suits looked great, I booked a Zoom chat with Jay but didn’t receive Zoom credentials, another meeting that didn’t happen. I was not put off again! All the time not being able to talk to anyone on the phone which was never answered, through email I booked another Zoom chat which was a success Jay ran though some mix and match suits that he recommended and though an excruciatingly slow process showed me fabric samples and colours through low resolution images which I optimistically picked from. After the meeting had finished I felt that I hadn’t seen the whole range of what was available because of this and was looking for more options and inspiration from the website. Trying to achieve this was some what difficult, custom service was poor, never answered phone calls again and always briefly replied to emails late at night or not at all making it very difficult to communicate and get things sorted. Had to give up in the end and settle for what I had picked originally. I was not happy with the delivery. The suit arrived one day before the deadline due to several wasted weeks with poor communication, making it impossible to do any final tailoring on waistcoat and trousers that I ended up not wearing due to this, not only that but I wasn’t happy with colour and fabric. I had a back up suit just in case that I ended up wearing. In their defence It’s extremely hard to tailer and pick fabrics on a computer or phone screen, this suit was a gamble that didn’t pay off, it saddens me because they look so great on their website. Wouldn’t recommend. You can’t beat a one on one suit fitting. I’d recommend you pass on this internet based shop”

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Posted 4 years ago

“AVOID AVOID AVOID these scammers. The suits ordered in August 2019 were sub-standard so I returned. It is now July 2020 and I have taken court action against them and STILL no refund.”

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Posted 4 years ago

“I bought my suit in 2016. Still use it most days (aside from cleaning it!!) and never lost so much as a thread or button. Delighted.”

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Posted 5 years ago

Jennis & Warmann is rated 4.3 based on 332 reviews