Woeful customer Service/Unprofessional Company This review is based on personal experience of dealings with the company Jennis and Warmann. On the 31st January 2018 I ordered via their website 5 Tweed suits. The order was for standard fitting, off the self-sizing, with no customisation. At the foot of the page in bold red lettering, it stated that the items were handmade to order and delivery took 2-3 weeks but clients should be advised that for final delivery could take up to 30 days. My order finally arrived 51 days later. In between the 51 days were emails and phones calls asking the simplest of questions which weren’t answered – 1. Where’s my confirmation of order email (breach of company terms and conditions, conditions of purchase 2.2) 2. Where’s my receipt/invoice of payment 3. Where are my suits exactly The standard of customer care/focus/service was woefully inadequate and wanting. There was a blatant disregard for customer/client needs and answers to questions. For example I was asked to check my ‘junk’ email for an invoice when clearly there wasn’t one sent. The only thing I wanted was information from the company to inform me about my order, lacking in every respect. My own personal experience with company Jennis and Warmann, their employees/owners Mr Jennis Asiamah and Ella has caused 51 days of stress, frustration and anger. I never wanted to write a review but felt compelled, 1. As a form of therapy and 2. To inform others of the unprofessional, unreliable and downright disrespect for their customers. Recommendation; I will not be recommending the company given my experience. Advice; No matter how educated, talented, rich or cool you believe you are, how you treat be people ultimately tells all. Integrity is everything.