0 Stars! DISGRACE
Ordered 6 suits (including my made to measure one) 3 months before my wedding day and told it will take 5-6 weeks to arrive. Sounded great and good value and JP is very attentive.
After making payment everything changed. No tracking, they don’t answer calls, emails take a week for a reply and is vague (your suits are being made, we’ll be in touch soon..). After chasing constantly for weeks with little to no reply, they finally told me suits would arrive 3 days before the wedding!! So 4-5 weeks late.
Absolute disgrace and not enough time for suits to be delivered, tried on, changes and any alterations undertaken.
After service is none existent and would not recommend to anybody. Had to source from the great marc darcy who are everything i would expect from a professional outfit but at higher cost.
I’m still waiting for a reply to my compliant and they think providing a refund is sufficient. Stay away unless you want unnecessary stress before a big event!
5 years ago
Jennis & Warmann has a
4.3
average rating
from
332
reviews
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