Have not received my order, ordered beginning of December, desperately trying to contact your company despite sending several emails no response,, absolutely appalled by the customer service or lack of it I should say. These are Christmas presents and I ordered in plenty of time, spent around £80 and have not received any items, I am going to have a very disappointed daughter at Christmas!! Sent another email to you this morning, still no response, yet ironically you send me an email asking for a review!!!! Please sort my order out and get it delivered to me!! This is copy of my last email I sent: Good morning, Order number- 146487 Please could you urgently respond to me on my missing order which Hermes apparently received on Wednesday 8th December! I still have not received it, I have emailed you several times and no one is responding to my emails! There is no phone number to contact you on and I am getting desperate now as the order contains Christmas presents! Please see below for the email I sent you responding to an item being out of stock, I emailed you back and since then I have had no communication fro you, I am now at a loss as to where my parcel is and desperately need you to sort this out for me! I also need to know what is happening about the item which is apparently now out of stock as I ordered a while ago and wasn’t notified earlier, this item is for a Christmas present therefore I be grateful if this matter prioritised and looked into as soon as possible and the order to be sent out to me via a courier/fastest delivery. The total of the order is approx £80 and not an amount I can afford to loose! Gillian Hamer Sent from my iPhone On 15 Dec 2021, at 18:50, Gillian Hamer wrote: Order number 146487 Sent from my iPhone On 15 Dec 2021, at 18:44, JKA Enquiries wrote:  Hello Gillian, Thank you for reaching out! I apologize for the delay in responding. Please confirm your order number and I will look into this for you. Regards, Alex JK Attire Customer Service Team. Sent from my iPhone