Ordered 4 times in total. First two did arrive, all good. But the other two, god I swear I wish I never met this company. Ordered in Mid of December, waiting till today. Start of February they said I am urgent on their list and will recieve my stuff within a week. This is three weeks ago. Gladly I ordered with paypal and I am about to get my money back. In their first message on paypal they started taking me serious. "Good Morning, please accept our sincere apologies, It would seem many of our orders have gotten lost in Transit, These items have now been repacked and will be resent to you today, You can track your item via Hermes, Your tracking number is as follows H0XXMC000153XXX Kind Regards The JKA Team" which is a scam. They provided the original lost order shipping number and removed a "0" I responded: "You did forget a 0, it is H0XXMC0000153XXX and is the same shipping number from the order that got lost in transit. It is NOT the new shipping." With this said, they responded: "We have issued a refund for this order today, please close your chargeback. Many Thanks The Nevaeh Team" WHO THE HELL IS Nevaeh?? I guess they outsourced their support team to an indian company that does talk to customers for many companies. This. Is. A. Total. Scam. I will never order again.