TERRIBLE SERVICE with good products. I received my order in a timely manner, the t shirts are good quality so it’s a shame I have to leave a bad review. 1 product was a slim fit t shirt and 2 were the oversized t shirts. The slim fit t shirt fit perfectly and the 2 oversized required a smaller size. The order did not come with any paperwork inside of them I.e product description or return information/slip. I elected to give them the benefit of the doubt as everything these days is done electronically (helping the environment). So I managed to find out how to return them online and have to write a letter to put in the bag explaining why I was returning the 2 oversized t shirts asking for them to be exchanged for a smaller size. I then received confirmation another parcel was on its way which was amazing! Only then to open the parcel and find 1 t shirt in there and did not receive any information from them as to what had happened to the other t shirt which I did not receive a refund for or receive the actual t shirt. I would not have had a problem if they contacted me to explain this, I then had to contact them on Instagram and via email to receive a response where I was told to explain the whole situation which I did. Then I was told the issue would be resolved and was asked to explain what products I returned (despite me providing my order number and already explaining the situation) and what sizes I required. Only to then not hear any response back, I understand businesses can be busy and my order may not have mattered in value but for the Instagram to continue posting and not respond with any urgency given the situation I am still yet to be told whether I would be given the refund or if they will send the correct item in the correct size requested. I am never one for bad reviews but just want others to be cautious when ordering if you do not know your size or the fitting of their clothing.