Honest Review of JK Attire
I placed my first order with JK Attire on 3rd October, but unfortunately, the clothes didn’t fit. You have a two-week window to return items, which is usually fine. However, I made an honest mistake by mixing up return labels from another company I’d ordered from, and sent my JK Attire return to them by accident. The other company kindly informed me of the mistake and offered to forward the parcel to the correct address for me, so I emailed JK Attire on 16th October to request their returns address, explaining the situation.
To my disappointment, I received a generic email asking me to use their returns portal, which wasn’t helpful for my situation since I just needed the address and portal doesn’t work. After a frustrating week of back-and-forth emails, JK Attire showed little willingness to assist. Their responses were unempathetic and unhelpful, with no effort made to understand the issue or resolve it. In the end, they sent a final, dismissive email stating that since the return period had passed, my return would be rejected.
While I know it was my mistake for sending the parcel to the wrong place initially, the customer service from JK Attire was shockingly bad. Their lack of support and unwillingness to help made the whole experience terrible. I won’t be ordering from them again, and I’ll be advising my friends to avoid them too. Save yourself the hassle.
1 month ago
JK Attire has a
3.7
average rating
from
5,400
reviews
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