Ordered my items on December the 2nd. It's now December the 19th and still no order recieved. This is despite sending repeated emails to the customer services team asking for assistance as still not recieved. Have recieved a number of emails from Abuzar, the 1st advising they would chase up the courier and get back to me with 48 hours (they didnt). When I chased it up another email from Abuzar arrived on Saturday December 14th apologising, saying they were chasing it up with the courier and offering a 30% discount on any new orders placed. I responded advising I wouldn't be placing any more orders while I was still yet to recieve the items I'd paid for and that if I had no confirmation on by end of business on Monday I wanted a full refund. On Monday evening I received another email from Abuzar in response to my refund request, totally ignoring it and reverting back to their original email advising they would chase the courier up and get back to me in 48 hours. I responded demanding a full refund, only to have recieved another email from the same name "Abuzar" with an exact reply from last Saturdays email, offering 30% discount on any new orders......you can't make it up. Going to have to go through my bank to reclaim the money, shocking company, shocking experience, on my own experience it just looks like a scam....merry Christmas eh! Avoid and don't part with a penny of your money to them!