I have no issues with Joes' service or parts but their shipping is another matter. I bought a small low value part for my Beats Solo Headphones, that was not fragile and weighed less than an ounce. Shipping was close to $30 dollars and much more than the value of the part. The next time I wanted to buy a part for something else the shipping doubled the value of the purchase and it was cheaper to just buy a new set of headphones. They need to provide alternate shipping options for small inexpensive parts that could have just been put in a envelope and sent by USPS for a dollar.