At first I thought they were too good to be true because the price was actually pretty good. So I did research to make sure they weren't a scam I read reviews looked at their website and socials, I even looked at their instagram and dm'ed their followers. When all I heard was good I started the process and it went very well I sent them in, got a diagnosis and gave the okay for the repair. I got updates on the status of my repair a lot and I got questions answered. I can honestly say my only complaint is sometimes it took a little while for a text to get a reply but that is really irrelevant when you see how good they are at what they do.