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Ordered £180 boots on 25th November with expected despatch of 16th December. It’s now the evening of 29th December and I have emailed twice, used the chat (was closed down without checking or resolving), replied to the obviously disingenuous response to my TrustPilot review 3 times … absolutely no response, no update on delivery, I can only assume I won’t receive this item, any response, or a refund. Company clearly couldn’t care less. Bad enough but this was bought as a Christmas present. Avoid.
11 months ago
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Jones Bootmaker has a 1.7 average rating from 34 reviews

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Alice, Customer Support

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