I refuse to do business with this…
I refuse to do business with this company. I purchased a bed and specifically requested doorway entry delivery due to the fact that I live in a apartment on the second floor and my husband is disabled and cannot possibly pick up a bed. Next thing I know, my bed was delivered and left outside by the curb next to the neighbors garage. I was not contacted with any notice of my delivery being dropped off nor a window of time to receive it.
I demanded them to pick it up immediately since no one was home to receive it or move it and it was in danger of being stolen or damaged. Then they stated I would be responsible for any damages to the merchandise when they pick it up the next day. WHO IS GOING TO SECURE THE MERCHANDISE WHEN NO ONE IS HOME OR ABLE TO MOVE THE PRODUCT!? I could not believe how negligent this company was. I saved money for three years to purchase a nice bed and they leave it outside in the curb with no regard for the care of the merchandise or the customers needs. Amazon doesn't even leave my dollar phone cases with such disregard! I always know a time and am given a proper notice to ensure I am aware of my delivery. I am sorry, I do not want to be so negative but I am shocked that any business could ever think this is acceptable. Oh then they want to add a delivery charge for my return....GET OUT OF HERE! You dumped my bed on the curb so come pick it up on the curb where you left it.
4 years ago
Joss & Main has a
1.7
average rating
from
12
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.