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Anonymous
I ordered a linen cabinet from this company and the quality was so poor it was breaking as we assembled it. I had already placed another order for a storage bench that was on the way, but after receiving the linen cabinet and seeing how poor the quality was, I knew I would not want to even open the next package once it shipped. The company website says “free return shipping” but it forced me to pay for a $60 shipping label for something I did not want or opened. Customer service is so poor. They also claim to refund your money within 1 business day of drop off. My package was returned and received by them just 2 days after drop off, and I have yet to receive a refund. I have called customer service twice and am getting nowhere. Such a hassle to get back not even a full refund. This company is fraudulent. I will never buy from them again and would not encourage anyone to either.
4 years ago
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Joss & Main has a 1.7 average rating from 12 reviews

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