Bought a Samsung phone from jumbo that overheated excessively and didn't have capacity for apps. I bought salama insurance as additional 'worry free'. my device is defected and they want to change mother board and battery instead of exchanging for a non defected phone. Don't buy salama and don't think samsung is fixed by Samsung but by jumbo technicians. Very misleading. The technical team admitted its defected but said to change the inbuilt battery which compromises unit further. Surely burning hot phones are recalled? No 👎 they will return with motherboard and battery. Surely a new Samsung wouldn't need that in first year. Aren't phones supposed to last 3 to 4 years before technicians start hampering or compromising the unit? Beware that Samsung here will not exchange even under warranty. Salama insurance is a joke it makes false promises.