Got a hair in my McDonald's burger. Here's thier reply. Hello, Thank you for contacting Just Eat regarding your order (1103458384) I have reviewed your case in great detail, as well as the history of previous experiences you have had with Just Eat. I can see we have received a large number of recent complaints due to an array of reasons, in which you have been compensated for. We take these kinds of things very seriously & as a result, will be unable to offer you any refund on this order. Kind Regards Karisma Investigations & Escalations Team Here's mine. Have you got your head screwed on properly or did someone you know give you this job. So what you are saying is because I've complained about lack of quality of service from your business and your business partners I have to eat a burger with hair on it. You have checked thoroughly you say. If I have been compensated for many failed orders it is you and your company to blame. Not me as a customer. Unbelievable. I have your name and details and I will make sure that thousands of my social media contacts know about your reply and your lack of customer service. Unbelievable. Karisma Investigations & Escalations Team