After 52 minutes our order came but it clearly wasn’t our order, went back out to the driver who said to call McDonald’s. Called McDonald’s who again shifted the blame & said I should call just eat. Called them & “rose” wasn’t very helpful, told to take photos of the food I received which was a Big Mac meal & 20 chicken nuggets. When I ordered a Big Mac meal, a Mac chicken sandwich meal, 2 chicken mayos,1 double cheeseburger, 2 cheese bites, 2 apple pies & a sour cream source. Told I will have to wait 48 hours for an investigation to get a refund, no option to just send the correct order out!! Upset children!! No lunch!! & fight to get my own money back. I was very cautious about using just eat, because of the bad reviews all over social media & I should of trusted my gut instinct!! I will never use them again, I don’t understand how they’re still in business with the shocking customer service that they give! Absolutely disgusting! Abysmal! Scamming really! Do your self a favour & order direct from the restaurant if possible or go & collect your order, don’t give just eat your money as you will be left hungry! Disgusting service!!
3 years ago
Just Eat has a
1.1
average rating
from
753
reviews
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