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Paul Hazell
Terrible experience. Ordered some food this evening and the app said it had been delivered yet no food had arrived. Tried contacting the restaurant, but they just referred me to Just Eat as they had dispatched the order. No phone number for Just Eat, just an online chat where I had to wait behind 68 other people and was then thrown out three times. After 30 minutes I eventually got to message a Just Eat customer service person who said that my issue would be sent to another team to deal with and they would be back to me in 48hrs. A complete joke. Ordered some more food through Deliveroo and it arrived 20 minutes later.
3 years ago
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Just Eat has a 1.1 average rating from 755 reviews

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