I spent 10 minutes on the phone with the driver, trying to convince him to go exactly on the Google Pin instead of trying to look at the numbers at the doors and trying to manually find it but he apparently he knows better and didn't listen saying that he went there but didn't find my door (The google maps pin is literally at the front doorstep) He eventually gave up trying to find it and WENT HOME. I tracked him on the GPS how he went home and I even know where he lives because his GPS turned off. The delivery was NOT marked as Delivered that night, but it was marked as Delivered in the morning which is quite suspicious. I have a history of 20+ orders from the same restaurant to the same address in the past month, none had a problem except this one, so I know it's not me or the address. JustEat are giving me the runaround. I contacted them and was elevated to some other team who were going to elevate my issue to an investigation's team and I was supposed to hear back within 48 hours. NOPE! I didn't hear back 3 days later. I also didn't get any emails about any tickets being created, likely because I changed my email just before my support requests and their system is too slow to respond to the change and I'm still not getting emails to the new email address even 2 days later. They are probably going to my old email address that I can't access anymore. (Nice eventual consistency databases you got there... your software is worse than your service). My next step will be a chargeback, so enjoy the chargeback fees, you low scumbags. I don't care if it's just 6 pounds, I'm not letting that baboon driver or JustEat have a single penny.