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Anonymous
I wouldn't even give it a 1 star review. I ordered TGI Friday's from Just Eat, and half the order was missing. Our family were celebrating our parents 30th Wedding Anniversary, and this meal was as part of the meal break. Therefore when we had to contact the restaurant (who had extremely good customer service) they exclaimed Just Eat wouldn't send a driver unless we contacted them. Upon contacting them they said someone would call us back in 48 hours to deal with this! We wanted the rest of our food! They then did not contact myself, so I had to contact them where they then said they would resign in 74 hours! Speaking to them they had the cheek to offer me a £20 refund on a £95 order! Absolute joke to think anyone would accept this. They've caused nothing but agro for myself and completed ruined the night. All they had to do was get a driver to pick up the rest of the order, seems simple really! Awful customer service, even the restaurant themselves described how terrible Just Eat are.
3 years ago
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Just Eat has a 1.1 average rating from 753 reviews

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