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AK
Dont order from Just Eat. waste of time. i made an order at 12:00 for a delivery time of 14:30. all done, payment made. just by chance to add something i contacted the restaurant and they told me there is no order, this was about 13:30. tried to contact just eat but no phone number, found the chat service after a long time of search, a person named Paul appeared and started chat with me. whatever i asked he was so willing to cancel the order, on my every query his reply was shall we cancel the order. i told him i do not want to cancel just tell me why restaurant does not have my order, he replied, wait till your delivery time and then contact us, i said what if i do not receive my order by 14:30 and then what is the point of contacting you, restaurant also saying they have no order, why dont you check it. instead of saying anything, he said thankyou for contacting just eat, good bye. i told him you have no customer service manners, you have no clue what are you doing here and i will complaint against you, after this he just left the chat. i contact again, another person joined and left straightaway, 3rd person joined and left. no one was willing to chat or discuss, then finally i had no other option and cancelled the order. such an awful experiecne. just eat charges us a lot of money for ordering with them and then they provide this poor and horrible service cus they have horrible people working for them. avoid them and try to order direct with the restaurant and save a lot of money. I will never use Just Eat again....
3 years ago
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Just Eat has a 1.1 average rating from 755 reviews

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