My whole evening was turned upside down. I thought I would have an easy night in with takeaway food/delivery with my kids. Food didn’t turn up, no one to call other than vendor themselves who advised cancelling and picking up the food myself which had been sat waiting for more than half an hour. I wasn’t sure how to actually get there let alone where to park, and started panicking whilst on the road. I am so distraught, dinner wasn’t great by the time we got to it and I just cried my eyes out when I got home. Forget customer service too - it’s non-existent. Don’t ever use Just Eat, I’m not even sure if I’m going to get any money back considering I paid twice and can’t get hold of anyone. Oversold, underdelivered (would have given a 0 rating if that was an option) and resulting in a traumatised customer.