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Anonymous
If only i could leave NO stars! If i could leave NO stars, then I would! 2 weeks Ina row, we had the most appaling customer service! Not from just eat clients, but from just eat call centre staff! Why do restaurants use THIS ppl???? We called their call centre last weekend because our order was delivered minus an item or two, got a chap on the phone who had a God complex and was absolutely awful on the call. Made a complaint, got a call from a "supervisor " today, and believe it or not, she was even worse than the agent! Both the agent last week and the sorry excuse of a supervisor refused to give their first names either. Getting no call would have been better! 2 weeks In a row, we were left upset and traumatized after speaking with this ppl! We have reactivated our Uber eats account now, as we never had such awful experience when we were using them. Note to any Just Eat management that might be reading this: *Employ GOOD ppl in your contact centre. *Review their performance and pay very good attention to customer review and feedback!
2 years ago
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Just Eat has a 1.1 average rating from 752 reviews

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Alice, Customer Support

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