I will never order food on Just Eat ever again. Ordered food online, order was accepted & confirmed, site advised delivery would be 50 minutes later. Food never arrived & I called CS 1hr 20 mins later. CS agent advised order was never accepted by restaurant as they were offline. I was very cross as have 3 hungry children & asked why my order was confirmed, why nobody had contacted me. The agent advised that that’s just the system. She was so upset & I feel completely terrible for giving out to her.
What a disgusting company putting their agents in this position & having absolutely no regard for their customers.
2 years ago
Just Eat has a
1.1
average rating
from
752
reviews
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