The principle of being able to order from, and have delivered to your door, a choice of many of your favourite restaurants or takeaways. All gathered together in one fairly easy to use app seems like a no brainer. Unfortunately the reality is often being let down by delivery drivers that can't be bothered to look too hard for your address. Or they have so many orders on a busy night they just don't bother at all and feast at your leisure. As many have found out when waiting an excessively long time, a phone call to the restaurant informs you that your order left quite a while ago. So you go onto Just Eats online chat where you get the run around for another thirty to forty five minutes. Which invariably ends up with either, "your order is not recognised...we can't discuss this with you because you details are different to those given...the order has been delivered so we can't help...are you sure the order is not outside your door etc. etc.". Frustration grips you but you have nowhere to turn. Then the next day you receive an email from Just Eat giving you £5 off your next order because of your LATE delivery. This has happened twice to me so far, and using the 'generous' £5 off means that you miss out on going to the takeaways own site where you could have had £15-£20 off with some of their own deals. Learnt at my own expense I no longer use Just Eat, the temptation is there at times but I only need to cast my thoughts back to those hungry nights where I have treated a delivery driver to a slap up meal in a dark carpark.