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Neil Ash
My order ref: 1801367769 Placed an order for delivery from Burger King Eastbourne with Just Eat, three large meals, with fries and drinks, totalling £36.47. Just Eat driver turned up with one bag with two small burgers and two drinks, with a receipt showing the three meals I'd actually ordered, I pointed ou to him that you couldn't fit three large meals in the bag he had and rejected the order. Moments later the Just Eat 'site showed my order as delivered. I contacted the immediatley and got an automated response. Four days later I've received and email from Just Eat refusing my refund! I had no food and they expect to keep my £36.47. Absolute charlatans. No phone number to call, no official complaints process on their website either.
2 years ago
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Just Eat has a 1.1 average rating from 752 reviews

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