i ordered today groceries through just-eat. On their website it kept saying that the driver is at store waiting to pick up my order. this was for ages!. no map opened to see if the driver was coming to me with my groceries. over 1 hour passed and i refreshed the just-eat page and it stated DELIVERED although it was not delivered!!! i called asda leyton and its automated message told me to seek help through the webste. i called just0eat and again an automated message stated to see help online. i emailed just eat and i got an automated email stating that upon reviewing my account and orders history they cannot issue me a refund!!! i went to live chat on just-eat and i was told the same automated message. I asked proof of delivery and courier/driver contact details and i was not given any. in my order the driver has my mobile number AND detailed instructions how to find my flat. so,how incompetent someone must be to not deliver me my groceries????? so, i am in bed after a big surgery, i cant go out to shop, i am diabetic so i need to eat and i dont have my groceries!!!!!!!!!!!!!!!!!!!!! just-eat are thieves!