Just Eat did used to be a decent company. Recently its become a disaster. My main issues recently have been with the grocery side of things. I have had so many orders where items have simply not been in the order. Probably due to a lack of ability to keep stock updated through the app. The issue is that neither the store or just eat notify you or account for this. You have to go through a process of listing what items have not arrived. You are then not refunded but credited to your just eat account. Recently I had items totalling £30 which did not arrive from Asda. I informed the driver who said he is just the driver. I went through the refund process only to be informed that after making other refund requests i cannot make any more refund requests. They made no checks with the store as I have spoken to Asda about this. They are however not involved in the delivery process directly this falls to the driver !! There is now no customer service number for just eat, its mostly an automated system with a computer. Avoid this company at all costs