I had the worst experience with JustEat and the restaurant Pepes. I placed an order and paid for my food, but it was never delivered. When I reached out to JustEat and the restaurant, they did nothing to rectify the situation or offer me a refund. To make matters worse, their drivers don't even confirm the location or name of the customer, which is a massive concern. They simply drop the food off and take no responsibility for any issues that may arise. This is unacceptable and shows a complete disregard for customer's money and satisfaction. I am extremely disappointed with the lack of care and service from JustEat and Pepes. I paid for food that I never received, and the company refused to take any responsibility for their mistake. I would never use their service again and would advise others to steer clear as well.