Absolutely horrendous. My order (Order 434958030) never arrived - even though I waited at the entrance well before the driver was scheduled to arrive. i then waited 20-30 min after. The app said it was delivered. It 100% was not. The app gives you a code to give to the driver - which means the driver never got the code. I checked all nearby businesses to confirm no food was delivered there. It was late and there were virtually no businesses open. And our address is clearly marked. So no way the driver could have been confused. To add salt to the wound: Just Eat no only refuses to issue a refund and falsely claimed the driver tried to contact me. I had my phone on me the entire time and received no call, text or message on the app. I spoke to the restaurant where I ordered from. They said they had this issue with Just Eat all the time. Just that day they had an issue with a £650 order. Just Eat has a 1.1 star rating on Trust Pilot for a reason. Unless you want to lose your money and stay hungry do not order from Just Eat. This is the first - and now only - time I will be ordering from Just Eat.