Distusted on how Just Eat has gone down the pan. Ordered food at 7.45 with a delivery time of 9.10 ( which is too long ). Once it was late, tried calling the restaurant but constantly engaged?. Asked for an update and was told 10.05 !!!. This is way too late for a family to be eating. Tried to complain to Just Eat but their "bot" just said with have to wait.
At 10.15, still no food. Cant get hold.of restaurant? Cant get hold.of Just Eat as they already have 436 unhappy people.waitimg to complain.
I then had to go out and find somewhere still open to buy food as despite waiting 2 1/2 hours it was obvious that the food wasn't coming. Went and got a pizza. Just starting eating it and the door goes. It's the guy from the Chinese with the food. 3 hours later !!!.
I only got it after it had been cancelled???.
This also happened the lat time I ordered from Just Eat with a different restaurant.
I used to use Just Eat every single Friday and it's a shame they've got to the state where the customer no longer matters.
4 years ago
Just Eat has a
1.1
average rating
from
755
reviews
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