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Anonymous
WOULDNT BOTHER ! AWFUL COMPANY IT IS JUST A SCAM! after placing a order at 7pm, it had still not arrived by 9pm. So we rang the restaurant to cancel the order as we didn’t want it anymore and we wanted a refund . It then turned up 9.05 with the driver apologising ( delivery driver was lovely and don’t have a bad word to say about him) but we turned it away as it had been sat in his car for a hour. We rang the restaurant a second time to find out what was going on with the refund to be told they can’t do it and to contact just eat, which we did... and what a load of Sh*t!!! After speaking with a advisor he left me on hold for 30 minutes, made no notes on the account and didn’t ring the restaurant like he said he was going to... which is why he put me on hold in the first place. My husband rang of his phone as no one was coming back to the phone after 31 minutes for the same person to answer, give us a load of BS. After a further 20 minutes of them trying to put us on hold and faf about we were told a refund would be back in my account in 39 mins and email sent ... email now states it takes 5-7 days for a refund . Wouldn’t recommend was just a catastrophe from start to finish. If you do order pay cash!!
4 years ago
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Just Eat has a 1.1 average rating from 755 reviews

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