Just Eat have the most disgusting customer service I have ever experienced and i wouldnt use them agin if you paid me. Too bad i am forced to leave 1 star, i would left 0 if i had the option. I had a terrible chinese meal which i contacted the restaurant about; they informed me that if i wanted my money back i would need to contact Just Eat themselves (who apparently hold the money for 2 weeks), which i did so by phone. I was then sent an email with a complaint number and told to reply with a detailed expalnation and some photos, which i did. I should probably mention that by this point i had given up enough of my time to deal with the matter, however this would prove fruitless as after many ridiculous and illogical email exchanges Just Eat refuused to offer anything in the way of actuall help at all. They manage to write long, fluffy nonsensical emails without actually saying or doing anything. The photos clearly supported the written claim (eg a special fried rice with prawns, chicken and beef that was clearly plain boiled rice with some peas). Just Eat were also dumb enough to reply that 'the photos don't support your claim (regarding flovour)'.... Obvioulsy photos cant really tell you much about flavour. Clearly getting a job as one of Just Eat's 'Investigations Team' doesn't require much in the way of logic, rationality, accountability, ability to use eyes, general abundance of brain cells.... I seriously wonder if just eat would have acepted any responsibility if the meal caused food poinsoning to someone, or if they would have just refered to their 'T's and C's'. It's quite disgustng for a company to take so much and offer so little. I have also noticed that many rstaurants seem to come and go from the JustEat site, perhaps they also offer bad service to the restaurant industry. They certaily do to their customers.