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Anonymous
My food was cold and overcooked. just eat customer service is horrendous. I have ordered many times through just eat and this is the first time i have needed to complain about my food. it was so poor and although a small amount of money i felt it was only right to complain at such a poor service. i was in a live chat and a queue of 40 4 times!!!! i explained the problem over and over, they asked me for photo evidence of food that was cold? honestly how is that possible.... i contacted them immediately after the delivery by the time we spoken about photos an hour later i had thrown it away!! they closed my complaint. i have been completely ripped off. i am seeking now to take it further out of principle. AVOID JUST EAT AT ALL COST
4 years ago
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Just Eat has a 1.1 average rating from 753 reviews

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