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Anonymous
Never used just eat before but I received a £50 gift card. Ordered £17 worth of food using my email which is the same email as my account with them, however it let me log in as a guest so I have lost £33 credit. Rang up and a supervisor named Joseph rang me back and was extremely rude saying it’s my fault I should have checked the terms and conditions even when they don’t pop up when you redeem and are not on the back of the card. They won’t transfer the £30 from my ‘guest account’ to my actual account. Absolutely money grabbing someone has bought it from them so they have the money regardless and now have robbed it from me. Not to mention spent £8 on a 11 minute calling trying to resolve the problem whilst the arrogant supervisor was being rude. Avoiding this money grabbing company at all costs. Reading previous reviews clearly to them they think they can get away with stealing from customers and that customers are wrong.
4 years ago
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Just Eat has a 1.1 average rating from 755 reviews

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