I posted a review as follows on just eat, and spoke to them online having been a customer of many years, and never complained to them before- and was told that they will not give me a refund. So therefore they have lost me as a customer. Review: Took 2 hours to deliver my order, 1 hour later than i was originally told it would be. Though just eat seem to have the order as delivered a half hour earlier than it actually was 8.30 as opposed to actually nearer 9. I asked for 2 updates at 8 and 8.25 approx , one of which said food would be with me at 8.30 (the time just eat have as delivered) However at 8.30 I got a call by the resteraunt to advise the chef had forgotten to do my order, and it would be later still. It was nearly 9 by the time i got it, over 2 hrs and the latest I have ever waited on just eat order (this is the first time i used this resteraunt and will never use them again). Before it arrived i asked for some money off, and then rec'd a text to say they had refused this on the basis it was late as the driver was stuck in traffic. Well all i can say is it mustve been some traffic to be over an hour lat, especially at 9 at night. Not only that in the phone call i rec'd there was no mention of traffic, only that the resteraunt had aparantly forgotten about me, even though on 2 occasions i sent reminders through just eat, 1 of which was a full hour before the actual. Food was delivered, and a half hour before i got a call to say it had been somehow forgotten. Finally the lamb curry lamb was not cooked properly, some of the lamb was near raw, and i have been ill all day. And most of the food, went into the bin. If i could give them less than 1 star I would, and i will be asking for a FULL refund through just eat
4 years ago
Just Eat has a
1.1
average rating
from
753
reviews
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