Liam and Dan were fantastic. They called ahead of the appointment to let me know they were on their way, which was precisely the time I booked online. I showed them what I wanted taken and they explained what the charges would be. They loaded and entire truckload in under an hour. They were courteous, and really efficient. The guys were great. The only negative I have is I wish the website would let us know it is in our best interest to put the junk in a room closest to the door they will be using, or by the driveway, you will save some serious money that way. Don't leave things in several rooms, there will be extra labour charges.