On Friday July 8 2022 we had a Just Junk come to our home to give an appraisal on moving a piano. The individual told us he would send an email with the quate. We have been waiting over a week and have heard nothing. Called the head office. twice on different days asking about our quote. W e were told the information had not been downloaded and assured us we would get it. We are still waiting. Would not trust anyone that cannot keep a promise. If they can't get back to you when they say they would how can you trust them to come and pick up your furniture? As Gerry Seinfeld once said "you know how to take a reservation you just don't know how to keep a reservation".